From the 3P Privacy Office

Dear Teachers, Parents and Friends,

Our learning activities are designed for education purposes – We seek to harness the best elements of online learning to support educators and motivate children to succeed in reading, writing and mathematics.

Our privacy policy has been reissued to add detail on updated product features.

For the student users subscribed to Reading Eggs or Writing Legends, we added detail on the features of free‑text response activities and reading activities (school subscriptions only). Any personal information made available to us in our programs is only for the education purpose and to deliver our engaging learning programs.

Our Data Privacy and Security FAQs and Cookies and Third Party Technologies Policy has also been updated with added detail on how website analytics are used and can be managed by users.

Thank you for being part of better ways to learn! If you have questions about our policy, please contact us at privacy@3plearning.com

3P Privacy Office

(22 April 2024)


Privacy Policy

Last updated 22 April 2024

At 3P Learning, we value your privacy and understand the importance of keeping your personal information secure. We have this Privacy Policy to help you understand how we collect, store, use and remove the information that you provide us.

About 3P Learning Ltd's Privacy Policy

This policy explains our privacy and security commitments in plain language.

What personal information we collect

How we collect and process your Personal Information

What we will do with your information

What we will not do with your personal information

How long we hold your information

Updating and accessing your personal information

Keeping your personal information secure

Data transfers, storage and processing globally

Anonymous or aggregated information

Revision of Privacy Policy

3P Learning reserves the right to change, modify, or revise this Privacy Policy in order to comply with any applicable laws, to reflect changes in our processes or for any other reason at any time.

We will notify Registrants when we update this Privacy Policy by publishing our notification on this website. We also communicate important changes in our Privacy Policy to Registered Users and customers during their subscription term.

By accessing our learning Sites or websites you consent to the terms under which we process your information set out in this Privacy Policy, including how we notify you of amendments to this Privacy Policy.

Contact Us

Special information for users across Canada

Our customer service team in Canada administers student data for Mathletics for Canadian school customers. Accordingly, student names remain in Canada for this service. The data pertaining to a student's activity within the platform (non-personally identifiable data) is stored in the East US 2 region of Microsoft Azure, and backed up in West Europe. Access to data is restricted to users with approved access to 3P applications. The School may approve teachers, administration and IT personnel to access information (including student information) held in the school account.

Schools may request that their users in a class are identified by pseudonyms rather than names to access our products and resources.

Please contact our Privacy Officer if you require additional information at: Privacy Officer, 3P Learning, 655 Parramatta Road, Leichhardt, NSW 2040 Australia, or privacy@3plearning.com

If you have any further questions or would like to contact us by telephone regarding the above: please visit our Contact Us page for details.

Special Information for users in the European Union and the United Kindgom

If you have any further questions or would like to contact us by telephone regarding the above: please visit our Contact Us page for details

More Privacy Information

Cookies & Third Party Technologies Policy

22 April 2024

This section explains how 3P Learning Limited and its group entities (3P Learning or we) use cookies and third party technologies on our websites (Websites), web and mobile apps, and in online products and services that we own, operate and distribute, including Mathletics, Readiwriter, Mathseeds, Reading Eggs, Word Flyers, Writing Legends, Storyathon and Teachers Workshop Series and Brightpath Progress (Services). It explains what these technologies are and why we use them, and how to contact us with any questions concerning our use of cookies or third party technologies.

What are cookies?

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies perform various tasks, including remembering your preferences, and are an important part of improving your experience of our Websites and Services.

We use cookies and third party technologies for several reasons, including:

We do not use cookies or third party providers to engage in behavioural targeting of advertisements to students.

You may manage how you accept or block cookies in the browser settings or settings of your device (see further below for more information).

What cookies do we use?

When you visit our Websites, we use the following cookies:

Additional information about third party cookies

Some of the third party cookies we use on our Website include:

Other third party technologies

Other third party applications and services may be used to add features to our Website or Services, or to gauge the effectiveness of our website and marketing campaigns. These may include but are not limited to:

IP Addresses

Additionally, when visitors request pages from our Websites and Services, 3P Learning's servers log the visitor's internet protocol address ("IP address"). Your IP address, browser type, browser language, and the date and time of your query, enable us to better understand and improve the usability, performance and effectiveness of our websites for purposes of system administration, to infer a visitor's geographic location, to track the use of our websites, and to identify a visitor when 3P Learning feels it is necessary to enforce compliance with our policies.

How can I manage cookies?

Most internet browsers are set up by default to accept cookies. However you can manage or disable cookies and you can find instructions for the following browsers here: Microsoft Edge, Google Chrome, Firefox and Safari. Keep in mind that if you use your browser settings to block all cookies (including necessary cookies) you may not be able to access all or parts of our Website and Services and some functionality may be restricted.

You can find more information about cookies, including how to disable them at www.allaboutcookies.org.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit www.aboutads.info/choices

You may opt out by clicking here or if located in the European Union, by clickinghere. Please note this does not opt you out of being served advertising. You may continue to receive generic advertisements.

Mobile App technologies

Our mobile Apps deliver access to a range of learning programs. We use technologies to support how the App operates and to check the performance of the App. You can review the App details, including the permissions settings that you consent to, before installing the App on your device.

If you have any further questions, please contact us.

Privacy Policy

Contact Us

Privacy Officer

Privacy@3plearning.com

3P Learning Ltd
655 Parramatta Road,
Leichhardt, Sydney,
NSW, 2040, Australia

For Telephone details please see below:

Other Enquiries:

Asia Pacific

Australia

Telephone +61 290192800

Fax +61 282145869

New Zealand

0800 375 327

customerservice@3plearning.co.nz

Asia

+612 9019 2800

customerservice@3plearning.asia

Pakistan

+92 111 44 33 55

cs.pk@3plearning.com

Europe, Africa and Middle East

UK and Europe

Existing Customers:

+44 117 370 1990

support@3plearning.co.uk

New Enquiries:

+44 117 370 1578

registrations@3plearning.co.uk

Africa

+27 (0)11 7068959

customerservice@3plearning.co.za

Middle East

Existing Customers:

+44 117 370 1990

New Enquiries:

+44 117 370 1578

middleeast@3plearning.com

Across the Americas

Canada

+1 877 467 6851

customerservice@3plearning.ca

USA

+1 866 387 9139

Existing Customers:

support.usa@3plearning.com

New Enquiries:

info.usa@3plearning.com

Mexico and Peru

+52 557 827 9581

info@quipus.mx

Latin America and the Caribbean

+1 866 387 9139

support.usa@3plearning.com

https://www.3plearning.com/contact/